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FAQ's


Frequently Asked Questions


A selection of our most frequently asked questions.

"Where can you deliver to?"

At present we can deliver web orders to the United Kingdom, Northern Ireland, Republic of Ireland and much of mainland Europe.

"Where is my recovery CD?"

The majority of computer manufacturers no longer provide a recovery CD and instead you burn your own recovery CD using the built in software or a recovery partition on the hard drive. If you look in the programs on your PC you will find all required information.

"How does my warranty entitlement work?"

Your warranty for one year is with HP/Compaq. Your 1 year warranty is from your date of purchase and your receipt acts as your entitlement for this. If you purchase via PayPal you may use your PayPal invoice. This can be obtained from your PayPal account at any time.

"What condition are the laptops in?"

Please see our about us page for more information on our products.


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thelaptop.co.uk